A score of 75 or more represents consistent performance across all components that create robust and sustainable quality management system. The chart shows your assessment results for quality which have been derived from the 4 relevant components. There are always opportunities to improve and the chart gives an indication of where the improvement can be made.
Questions to ask
Have your team identified areas of improvement?
How does it compare to the assessment?
Produce a gap analysis comparing the assessment with improvements already identified.
Examine the chart and identify the components that offer the best opportunity for improvement.
Prioritise the weaker areas and organise an improvement team to examine these components in more detail.